Best-Sellers
Skincare collections
Featured Brands
Current selection
Frequently Asked Questions
When and how long will it take for my order to be shipped?
Orders placed before 5 PM are prepared and shipped the same day, from Monday to Saturday, excluding public holidays.
What are the estimated delivery times?
The estimated delivery times from the date of shipment are as follows:
- Belgium: 1 to 2 business days
- Netherlands & Luxembourg: 1 to 3 business days
- France: 2 to 4 business days
These delivery times are indicative and may vary depending on the carrier or during periods of high demand.
What are the delivery charges?
The exact delivery costs are always displayed before payment confirmation.
🎁 Free delivery:
At a relay point
- From €59 (Belgium, Netherlands, Luxembourg)
- From €79 (France)
At home
- From €99 (Belgium)
- From €119 (Netherlands, Luxembourg)
- From €139 (France)
Can I return a product if I change my mind?
Yes, you have 14 days after receipt to request a return, only for new, unused and unopened products.
How does the gift tier system work?
Gifts are automatically offered based on the total amount of your order.
As soon as you reach a milestone, you can choose a gift from a selection offered and add it to your basket before finalizing your order.
The larger your order, the more gifts you unlock:
- €30: 1 free mask
- €50: 1 free mask
- €70: 1 free mask
- €100: 1 free mini
- €130: 1 free mask
- €160: 1 free mask
- €200: 1 free full-size item
Is parcel insurance included?
Yes, all our shipments are insured at no extra cost to ensure safe delivery. In case of any issue, we take care of everything.