Le Glow Club est le programme de fidélité de Tea & Glow.
Gagnez des points Glow à chaque achat et échangez-les contre des masques, des mini sizes et des produits exclusifs.
How does it work?
1
Join the Glow Club
By creating a Tea & Glow account
2
Earn Glow points
With each purchase, you automatically accumulate points.
3
Redeem your points
In exchange for gifts, exclusives and benefits
How to earn Glow points?
🛍️
€1 spent = 1 Glow point
Points multiplied according to the tier
🎉
+10 Glow points
at registration
🎂
Points awarded on your birthday
According to the level
⭐
+20 Glow points
for a review on Trustpilot
🤍
+10 Glow points
with a validated sponsorship
How to redeem points
€10 Mystery Box
350 Glow points
€20 Mystery Box
650 Glow points
€30 Mystery Box
800 Glow points
FAQ
Sponsorship
How does the referral program work?
The referral program allows both the referrer and the referred friend to each receive 5 free face masks.
Here's the principle:
1) The sponsor shares their sponsorship code with a close friend.
2) The referred customer activates their offer:
The godson clicks on the link.
A pop-up appears on the site.
He enters his email address to receive his reward code.
He then receives an email containing his personal code.
3) The godson places an order:
To take advantage of his gift: He must place an order of at least €50 and enter his code at the time of payment.
A discount of €0.01 will appear in their basket. This is normal; it simply means that the gift has been activated.
Our teams will automatically add the 5 free face masks to his/her order.
4) Sponsorship validation:
Once the referred customer's order is paid for, the referral is validated. The referrer then receives an email with their own reward code.
Where can I find my referral code?
To retrieve your referral code, it's very simple:
Click on the red “Rewards” bubble located at the bottom right of the screen
Once the window is open, scroll down
Go to the Sponsorship section
Your referral code is right there. All you have to do is share it.
Can the gifts be combined with the referral offer?
Yes, under certain conditions.
The referral offer can be combined with: Current promotions on the website, loyalty club rewards, and gift tiers starting at €70.
The referral offer cannot be combined with the first two gift tiers:
Level 30 €
Level 50 €
From €70 onwards, the gifts linked to the tiers are normally combined with the referral bonus.
€0.01 discount?
When you use your referral code, a discount of €0.01 will appear in your basket.
No worries This discount is purely symbolic. It allows you to activate your reward in our system and informs our team to automatically add your 5 free face masks to your order.
If the €0.01 discount appears, it means your code works perfectly.
Concrete examples
Example 1:
A referred customer places an order of €52 and uses a referral code.
The code adds 5 free face masks to your cart
No gifts from the €30 or €50 tiers apply
Example 2:
A referred customer places an order for €85 and uses the referral code.
The code adds 5 free face masks to your cart
He receives 1 extra mask: a gift for the €70 tier.
Example 3:
The sponsor, after validation of the godson's order, places an order for €130 and uses his code.
5 masks offered
He receives 2 masks and a mini extra: gifts for the €70/€100/€130 tiers
Club Glow
What is Club Glow?
Club Glow is the Tea & Glow loyalty program. With every order, you accumulate Glow points that you can then exchange for exclusive rewards.
How do I join Club Glow?
Simply create a Tea & Glow account. Membership in the Glow Club is automatic and free as soon as you create your account.
When do my spots appear?
The points take a few seconds to minutes to appear. If they are still not visible after 24 hours, contact us and we will check it out quickly.
Do the points expire?
Yes. Glow points are valid for 2 years from the date they are earned. After this period, they expire automatically.
Can I combine my points with promotions?
Yes, points can be combined with current offers, unless otherwise stated.
Can I transfer my points?
Glow points are personal and linked to your Tea & Glow account. They cannot be transferred to another account.
If you create a new account, a one-time, one-time points transfer is possible upon request to customer service. Our team will review the situation before approval.
